Yes! While we have experienced some delays in manufacturing, FORGO is still taking pre-orders. The safety of our team and customers is our top priority, which is why we have been careful and have not tried to rush things. We’re monitoring the situation very closely and working with all external fulfillment partners to ensure they’re taking necessary safety precautions.
Given the COVID situation - are you still fulfilling orders?
When can I expect to receive my FORGO package— are there currently processing or shipping delays?
We are only taking pre-orders at this time. This means that you reserve a right to receive our products when they become available. Because of the COVID-19 situation, we have experienced some delays in our manufacturing. All pre-orders will be shipped out from September this year. We are working closely with our external partners and carriers to ensure your FORGO package can reach you as quickly as possibly. When your order will be processed, you will receive an email notification.
Where does FORGO ship?
We ship anywhere in the US, Canada, and Europe as our product will be first registered in these geographies. We are working on bringing FORGO everywhere around the world. Tag us @forgoessentials to let us know where you live!
How do I get free shipping?
How can I find out more information about a product?
You can learn all about our products on their individual product pages or on this page. If you don't find the answer to your question, please reach out at firstname.lastname@example.org
How do I create my hand wash?
This is how it works. We send you one bottle. Use it always and for as long as you can. It’s made from glass, a material that can be infinitely recycled. It is designed to last.
Step 1. Add the powder. Carefully pinch at the opening to release the maximum amount of powder from the sachet into the bottle.
Step 2. Turn on the tap. Wait till it gets hot. Carefully add the hot tap water till the dotted line on the bottle. It’s okay to fill a little more or a little less.
Step 3. Close the bottle. Give it a good shake. Don’t worry if some of the powder doesn’t dissolve while shaking. The rest will dissolve over time. Your sustainable hand wash is ready to use!
Step 4. Pump foam. Wash your hands of course.
How long will one refill last?
How many times can I reuse the bottle?
Our FORGO bottles are made to last and can be reused forever! You should not have to throw it away! We worked with glass artisans in Portugal to ensure a great quality and a sustainable production. We also tried to create a distinctive and beautiful glass bottle so you would like to keep it!
What are FORGO products made of?
FORGO products have been developed using natural or naturally derived ingredients. They contain only 6 ingredients over 1%:
- Plant Based Surfactant: mild cleanser that provides a rich quality foaming lather! It is derived from fruits and plants oils.
- Humectant: it draws water from the environment into the skin, thus helping to keep it hydrated. It is also used as a skin-conditioning agent to soften your skin.
- Preservative: It kills microorganisms and prevents their growth and reproduction, thus protecting our products from spoilage.
- Microflora stabilizer: a molecule with water-binding abilities. It stabilizes the microflora of the skin by encouraging the growth of beneficial bacteria.
- Fragrance & Natural food colorant (<1%): It makes our products smell and look nice!
FORGO products are also non-GMO, gluten-free, vegan and cruelty free and we only used ingredients contained on the EPA Safer Chemical Ingredients List and none of the ingredients on the EWG Restricted List. 5 out of 6 of our ingredients are certified under the COSMOS Organic Certification criteria.
Where are FORGO products made?
Is FORGO packaging recyclable?
What skin types are FORGO products suitable for?
Is FORGO hand wash more sustainable than bar soap?
Can FORGO product freeze or expire?
Can I sell FORGO products on my own site?
What is your refund policy?
What method of payment do you accept?
When will my card be charged?
Still have any questions?